When there is a communication failure between the computer and the printer, you can experience the Canon printer not responding issue on your Windows 10 device.
Sometimes, due to the third-party software, an issue with the print spooler services, or in case you are working using the wrong port, then also this issue occurs.
Also, if you have not updated the printer driver for a long time or if you have changed the modem settings, then as a result, this error might occur.
When this issue occurs, it will restrict you from printing. However, you can easily get rid of it with easy and effective solutions.
8 Reliable Hacks: Canon MX922 Printer not Responding
Here, we are going to describe top-notches fixing techniques that will surely assist you to fix the issue. All of these solutions can fix the Canon mx920 printer not responding issue.
Solution 1: Fix the Communication Problem
In the beginning, you should turn on the MX 922 or MX 920 printer. Then, move to the printer Control Panel and press the Setup option.
Choose Wireless LAN setup from the list of options. Next, tap on the OK button. On the next page, tap on the Access Point. Within the given field, enter the Wi-Fi password. Tap on OK to continue.
Thereafter, insert the installation CD drive within your computer as well as start the setup procedure. Tap on the Easy Install option. On the next page, select the Install Now option.
See whether the Canon printer can detect the network or not. If yes, then simply follow the on-screen instructions and complete the rest of the task.
When finished, restart your computer and printer to check if the printer works normally or not.
Solution 2: Reset the Print Spooler Services
Tech-experts claimed that after resetting the Print Spooler services, one can quickly overcome any technical glitches with ease.
Now, to proceed, follow the steps given below:
- At first, press the Windows and R keys together to open the Run dialogue box. Next, enter ‘services.msc’ within the run field and hit the Enter key.
- Double-click on the first search results to open the Service window. Under here, scroll down and choose the Print Spooler option.
- After that, right-click on the Print Spooler service and select the Restart option from the context menu.
When your device has successfully booted up, check the status of the error message. If it still persists, go to the next solution.
Solution 3: Check and Change the Printer Port
In order to change the printer port, type ‘control panel’ in the search box on the Taskbar. Don’t forget to press the Enter key. From the search result, select the Control Panel.
Within the Control Panel, locate and click on the “Devices & Printer” option. This will open a new page. Here, from the list of printers, select the Canon Printer. Afterwards, right-click on it.
Choose Printer Properties from the available options. Afterwards, click on the Ports Tab. Next, select the port that says Printer And/Or USB. On the next page, move to the bottom and tap on the Apply option. Furthermore, select the OK option.
It assigns a new port to the Canon printer. Furthermore, proceed to the General tab. After that, select the Print Test Page option. If the Canon printer starts printing, it indicates that the problem has been resolved. If not, jump to the next remedy.
Solution 4: Disable Windows Firewall
Windows Firewall protects your computer from harmful virus attacks. However, sometimes because of this you can experience the problem. In such a condition, follow the below points to fix the issue.
- Go to the Taskbar on the Windows 10 device. Type ‘control panel’ in the search field as well as press the Enter key. From the search result, select the Windows Defender Firewall.
- Select ‘Allow An App Or feature Through Windows Firewall’ from the next page. Then, tap on the Change Settings option. Tap on the “Allow Another Program” option.
- Next, select the Browse option. Now, from the list of options, choose the Canon Printer.
Once you have successfully completed the above steps, reboot your computer and the Canon printer. See if the issue persists or not.
Solution 5: Not Responding error Occurs after Modem Change
If you change the modem, then the wireless settings will also change. This can lead to such a problem. To fix the issue, open the Control Panel. Under here, locate and tap on the “Devices & Printers” option.
Furthermore, you should right-click on the Canon Printer and choose Troubleshoot from the Context menu. Follow the on-screen instructions and complete the rest of the procedure.
Solution 6: Upgrade the Printer Driver
This is another effective solution that you can try to fix the Canon printer not responding Windows 10 issue. To perform the task, at first, navigate to the Control Panel.
Under Control Panel, scroll down and tap on the Device Manager option. Within the Device Manager, scratch for the Print or Printer Queues and then expand it.
Next, you have to right-click on the printer and after that, choose the Update Drivers option from the list of options. On the next page, mark the dialog box beside the “Search Automatically For Updated Driver Software” option.
To complete the remaining procedure, follow the on-screen instructions. When finished, exit from the page and restart your device.
Solution 7: Run the Printer Troubleshooter
So, you have already applied the above six solutions and none of them worked for you? Then, it is recommended to run the Printer Troubleshooter. For that, at first, move to the Start menu.
Furthermore, tap on the Settings option. Within Settings, search and tap on the “Update & Security” option. Proceed to the left column and choose the Troubleshoot option.
Within Troubleshoot, you have to select the “Printer and Run Troubleshooter” option. Next, follow the on-screen instructions and complete the rest of the error status.
Solution 8: Reinstall the Canon Drivers
This is the last solution that you can apply to solve the not responding problem. To apply this solution, first, simultaneously press the Windows and R keys on the keyboard. This will open the Run dialogue box.
Enter ‘DELDRV64.EXC’ in the input field. Press the Enter key in order to open the Canon’s uninstaller. Furthermore, follow the on-screen prompts in order to remove the driver from your device.
When finished, reboot your computer. Next, on the printer type the WEP key of the wireless network. Ensure that the network is properly connected to the home or work network.
Now, visit the official website of the Canon printer. From there, download the best-recommended version for your device.
After completion of this, again reboot your computer and then open the downloaded file and follow the on-screen instructions to complete the installation procedure. Again reboot your computer and after that, the Canon printer will work smoothly.