Macbooks are great and happen to be one of the most solid choices for a computer you can make. However, there are still times when users experience various issues. It depends from case to case, but not knowing what to do can be a big bummer.
There are instances when there is no other option except taking the computer to a service store. But that can take too long. You can never be certain whether they will accept you immediately, and how long it will take to fix the problem.
Some issues are not that big, and even those who are not that tech-savvy should not have a hard time fixing them. Here are some basic steps to help you deal with audio-related issues on a Macbook.
Step #1 – Check Volume
It might come as a surprise, but some people forget that they have the sound muted. There might be instances when you are watching something but do not want to hear audio. So muting the sound altogether seems like the best option.
However, when you boot the computer again and do not hear any sound, you could start panicking a bit, not knowing what is happening. So before you spend the whole day figuring out what is the cause of a problem that does not exist, press the F12 key and make sure that you have the audio enabled in the first place.
Step #2 – Select the Right Audio Device
If the sound is on, but you are still unable to hear anything using headphones or talk via a microphone, the root of the cause lies elsewhere.
It could be that the computer selects the wrong device because there are issues with the configuration, collisions in the system, or even lack of drivers.
Go to the sound settings and check the input. There should be the right device selected together with the audio. Do the same with the output settings. One of the common causes is that there is a device like wireless earbuds connected via Bluetooth, and the audio plays through that instead of the computer.
Try switching the input and output settings and find out whether different configuration combinations make any difference.
Step #3 – Look for Third-Party Apps
Third-party applications can cause quite a lot of headache. The worst thing about it is that finding out which, if any, application is causing all the problems is not that simple. It helps if your Macbook is not cluttered with random applications and other files. On the other hand, if you are in the habit of hoarding every application you find interesting, it will take time.
The OS version is also something you need to take into consideration. Sometimes, an application will work or react differently depending on which operating system version you have.
It is great when you are experiencing problems with just a single app. Usually, you can fix the problem by tinkering with the app’s settings.
Step #4 – Make Sure That There Are No Malware
A variety of malware and viruses should not come as a surprise. And it does not have to be a cybersecurity threat that is targeting audio of a computer. Other, unrelated malware or a virus can cause little harm at first and develop into a serious issue afterward.
Scan the system using a reliable antivirus system. Remove any corrupted files in case you find them after the scan is over.
Be more careful with what links you click on in the future. Anything that looks slightly suspicious should be discarded. Enable the firewall for an extra layer of security, and do everything else that you can to prevent viruses from attacking your computer.
Step #5 – Consider Third-Party Peripherals
Third-party peripherals can be sound interference as well. And it does not necessarily have to be someone like speakers. Even an unrelated accessory, such as a keyboard or a printer, could be the difference-maker between a functional and dysfunctional audio system.
Before you commit any further, disconnect any third-party peripherals. Restart the Mac after you are finished. It could be that the problem is now gone.
Step #6 – Update the Operating System
Never miss out on the system updates. They are something that most users associate with new features and stability or security improvements. But it could be that there is something crucial missing, and that is why you are having problems with the audio. OS updates also fix a lot of bugs, so be sure to run the most recent version and install every new update at your earliest convenience.
All in all, Macbooks should not have that many instances when audio is not playing, or you are unable to communicate using a microphone. Nevertheless, if you end up running into such issues, this article ought to be a good reference and help with finding the solution.